Outsourced IT Support Services | Fort Lauderdale, FL

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Fort Lauderdale IT Support

Working with an IT provider is all about trust. You need to feel confident that your tech company is providing the best service for you specifically. QuestingHound’s outsourced IT support in Fort Lauderdale works to deliver unique, highly-tailored strategies to local businesses. We keep our eyes on our clients’ IT infrastructures 24/7 - and we’re just a phone call or email away.

Over the years, we’ve helped many Florida businesses reach new heights with excellent IT support. Some providers prefer to lurk in the shadows, but we like to shed light on our tactics and goals. Let’s work together to improve your technology and network. Whatever industry you’re in, we’re here to help.

The IT Support Problems We Solve

Feel like your last IT company continuously fell short? You’re not imagining things – they may be treating the symptoms of your IT problems, but not the root of your vulnerabilities and flaws. That’s why we’re different. We expose the core issues of your IT setup to eliminate problems both now and in the future.

Benefits of IT Support

Why choose outsourced IT support? For starters, we’ll: 

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Backup all of your important data

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Plan to handle disasters (natural and unnatural)

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Continuously better your system security

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Offer immediate help desk support

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Manage your vendors

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Oversee all of your devices

With us in your back pocket, you’ll never have to “hope” that your technology will function properly. We guarantee it will - that’s our job.

Our Goals and Objective

QuestingHound strives to provide top-tier IT support and aid to Fort Lauderdale businesses. Our goal is to:

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Protect local brands from online threats.

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Create a strong level of reliability in IT setups.

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Root out community IT dangers and problems.

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Give Floridians the IT support they deserve.

We’re not just here to make a profit - we’re here to better the community. Let’s tackle IT disruptions, threats, and misunderstandings together.

Outsourced IT Support Options

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Managed IT Services

When you need all-inclusive IT support, we’re there - every time. QuestingHound runs your entire IT setup smoothly in the background so you can focus on what matters: running your business. 

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Projects and Consulting

We take on projects of all shapes and sizes in Fort Lauderdale. From moving physical IT setups to reconfiguring your network, we do it all. 

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Hardware and Software Acquisition

A great IT setup is the perfect blend of hardware and software - and we’re trained to help you find that perfect balance. Let us help you through the vendor procurement and implementation process.

An Investment in IT is an Investment in Your Business

We understand that every business has different needs. That’s why we avoid cookie-cutter IT strategies - you have options. Tell us about your specific requests and we’ll adapt our outsourced IT support to meet them.

Our team at QuestingHound is proud to treat people respectfully, provide flexible solutions, and give you the treatment you deserve. If you’re looking for a trustworthy IT support company in Fort Lauderdale, we promise: your hunt is over.

Outsourcing Technical Support Services

Fort Lauderdale, FL

Fort Lauderdale is one of the best cities to start your business. As one of the fastest-growing markets for global trade, more than 40% of local businesses in Fort Lauderdale are engaged in or supporting international commerce. It is also at the forefront of South Florida’s emerging “Internet Coast,” a region home to more than 6,000 high-technology firms.

The wide-scale development and flourishing business climate have also led to intense competition. SMBs need to invest in the right technology to thrive in this competitive environment. Unfortunately, not every business can maintain a full-service in-house IT team. 

That's why outsourced IT support is an attractive option for many Fort Lauderdale businesses. 

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. What if you could keep your IT from breaking in the first place?

When you need outsourced IT support services in Fort Lauderdale, FL to maintain peak operation in the IT network of your small business, consider us here at QuestingHound. We are a professional outsourced IT support services company and we'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with QuestingHound outsourced IT support services.

When you engage QuestingHound for outsourced IT services, Your organization will receive substantial benefits:

  • IT Service for you – We know that every businesses' needs are completely different from the next, so we offer  packages for any business size or budget.
  • Predictable costs 24/7 – QuestingHound doesn't charge you more when your network is down or a server fails. Our outsourced IT program covers all of that whenever you need it done.
  • Keeping your team productive – Never stress again about network failures, our outsourced IT support includes round-the-clock monitoring of your key infrastructure, computers and network servers to help prevent problems before they happen. We provide most of our services remotely or overnight.
  • Our team is ready to help  – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

QuestingHound outsourced IT support services include services such as Help Desk, Proactive Maintenance, Network Security, Backup & Disaster Recovery, Cloud Solutions and many other technology services to provide your organization worry free IT.

You can rest easy when you outsource your IT support to us. Contact us today for more information on how our outsourced IT support services can help your organization.

Why Does Your Business Need Outsourced IT support in Fort Lauderdale?

The demand for managed IT services is on the rise as the global economy is becoming increasingly digitalized. In 2020, valued at $152.05 billion, the global managed services market is forecast to reach $274.20 billion by 2026, registering a CAGR of 11.2%. 

The question is why so many businesses are turning to third-party IT service providers.

Here's why:

1. Increased Cybersecurity Is the Need of the Hour

You are probably thinking we are already using antivirus software, so we don’t need to worry about cyberattacks. 

That's where you are wrong!

Ordinary antivirus software, which most home computers have, is not good enough to defend your business network against sophisticated cyberattacks - like ransomware.  

Ransomware attacks are increasingly targeting small businesses across nearly all industries. According to a recent survey:

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46% of all small businesses were the targets of ransomware attacks.

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Out of those targeted, almost three-quarters (73%) paid a ransom.

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$43% of small enterprises paid between $10,000 and $50,000 as ransom, while 13% paid more than $100,000.

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17% of those businesses that paid the ransom only recovered some of their data.

Given how much damage a ransomware attack can cause, you need a multilayered cybersecurity system to defend your business. A managed IT support  company can:

· Analyze your network and identify security gaps.
· Fix security gaps and system vulnerabilities.
· Provide 24/7 network monitoring.
· Mitigate potential threats before they cause damage.

2. Predictable IT Spending

Tech emergencies can occur anytime, especially when there is no proactive maintenance. It could be a desktop breaking down or a data breach. When the IT emergency hits, you have to spend money on costly repairs. Plus, the resulting downtime results in considerable financial losses and affects employee productivity.

Without proper IT support, your overall IT budget becomes quite unpredictable. Most MSBs can't afford to spend so much on their tech infrastructure alone. You have to cut down the costs wherever possible.

When you choose outsourced IT support in Fort Lauderdale, you don't have to worry about unpredictable tech expenses. Most MSPs offer their services for a flat monthly or annual fee. These services often cover proactive maintenance and network monitoring, which reduces the chances of IT emergencies. As a result, your IT budget becomes much more predictable and manageable.

 

3. Disaster Preparedness through Data Backup and Recovery

Despite taking the necessary precautions, your business may still lose data due to a natural disaster, an accident, or a cyberattack. The only way to prevent data loss in such situations is to back it up regularly to multiple cloud-based locations.

A seasoned IT support provider will implement a disaster recovery plan (DRP) for your business. This involves both data backup and recovery processes, and strategies to mitigate the losses during an emergency. This document provides a structured approach towards responding to unplanned events such as data breaches or natural disasters.

DRP prevents revenue losses, brand damage, and dissatisfied customers as it provides rapid recovery from disasters. However, it is not possible to create a comprehensive DR plan without a technical background and experience. Having an expert IT team to take care of your data backup and recovery ensures better preparedness.

4. Reliable 24/7 IT support

Unless you are a tech expert, you might not know what to do during an emergency. You might also struggle to find a capable IT provider at the eleventh hour. You would probably call the nearest IT team, which can result in extended downtimes. 

However, if you have dedicated IT support, they will offer a durable solution as they know your tech infrastructure inside out. In fact, most managed IT providers offer the following benefits.

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They provide a 24/7 help desk to offer remote assistance, which can resolve most routine tech issues.

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They provide on-site assistance if required. The MSP will send engineers to your office if the situation calls for it.

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They know your network and your business culture well enough to provide accurate and long-lasting solutions.

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Being experienced, they offer reliable decision-making during an emergency when emotions are already running high.

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Most importantly, they will be monitoring your systems 24/7 to prevent emergencies from happening in the first place.

5. Surefire Regulatory Compliance

As a business owner, you have to take the necessary steps to protect sensitive information. Failure to do so can result in hefty fines, expensive lawsuits, not to mention a stained brand image. 

In 2020, Premera Blue Cross, a Washington-based health insurance company, was fined $6.85 million for HIPAA violations. First detected in January 2015, the data breach exposed the data of 10.4 million people. The breach occurred due to the lack of enterprise-wide risk analysis and failure to implement risk management and audit controls. 

Unfortunately, in the ever-evolving world of cyber regulations and increasingly complex technologies, adhering to current PCI security standards can be challenging. Your managed IT provider will make sure you are always meeting regulatory compliance standards. They know the latest governing standards and the steps you need to take to comply with them. 

6. Increased Competitive Advantage

When you outsource your IT support, you will have more time to focus on growing the business – and not lose time to operational bottlenecks.

An MSP will manage the following tasks: 

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Onboard and train new IT employees.

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Train your employees to use new software or applications.

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Check for regulatory compliance or industry standards.

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Take care of unplanned downtime, system maintenance, and reduced productivity.

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Manage cybersecurity, data breaches, natural disasters, or ransomware attacks.

With the extra time, you can invest it in the research, development, and implementation of new business processes. That’s how outsourcing your tech support allows you to stay ahead of the curve. 

An Investment in I.T. is an Investment in Your Business

Stop worrying about non-responsive IT providers, false promises or problems that never get solved. Let us take care of the technology elements that have the potential to hold your business back so that you can return to supporting those initiatives that drive it forward.

If this all sounds like the forward-thinking, trust-based relationship with an IT provider that you’ve been waiting for, please give us a call at (954) 727-2200 or click the button below to get started on building the type of relationship that will serve us both well for years to come.