IT Services

Managed IT services providers remotely maintain, protect, and improve your company’s IT infrastructures on your behalf. These third-party companies offer a wide range of specialized IT services and solutions designed to meet your specific business needs. A managed IT services provider will help your company increase productivity, minimize security risks, and improve overall performance.

The cost of managed IT services varies depending on the number of services your company requires and the length of your service agreement. Managed IT services providers tend to work with their clients to create a custom service plan that meets their needs and fits their budgets.

Small to mid-sized businesses (SMBs) can benefit significantly from managed IT services. Due to limited resources and time, it can be challenging for SMB to manage their IT infrastructures internally. A managed IT services provider eliminates the stress of IT management for these companies - while keeping their budget under control.

Some providers offer month-to-month agreements, while others require one- to three-year partnerships. However, many managed IT services providers also allow their clients to add or remove services along the way.

Before signing a contract, make sure you fully understand the terms and conditions.

A managed IT services provider will take the time to assess potential vulnerabilities in your current systems. Then, the provider will work to implement advanced security measures that reduce the likelihood of a cyber attack on your company.

A managed services provider will also make frequent security updates and monitor your company’s network for any signs of suspicious activity.

A managed IT services provider that offers 24/7/365 IT help desk services will minimize downtime after a system failure or technical disaster. You will be able to access expert technicians who can fix your IT problems remotely - even on weekends or holidays.

Not all managed IT services offer the same value and quality of work. Some providers may fail to deliver the services they promise. That’s why it’s important to do your research.

Here are a few qualities to look for in a managed IT services provider:

• Positive reviews and testimonials
• A proactive approach to problem-solving and network security
• Willingness to communicate regularly
• A clear understanding of your industry requirements and business goals

Before partnering with a managed IT services provider, it's essential to ask questions and determine if they are the right fit for your company. Here are a few to ask:

• Have you worked with other businesses like mine?
• Can you provide references from past or current clients?
• What size businesses do you typically serve?
• How will you keep my data secure?
• Will you proactively monitor my network, servers, and devices?
• If something goes wrong, what is your response time?